Shipping & Returns
Shipping Policy
Thank you for shopping with us! Below, you'll find our shipping policy to ensure a smooth delivery experience. We currently ship within the United States, with processing times of 1-2 business days. Choose from various shipping options, including Standard, Expedited, and Priority, with fees calculated at checkout. Enjoy free standard shipping on orders over $70!
Return & Exchange Policy
Thank you for shopping with us! We hope you’re happy with your purchase. If you need to make a return, please review our return policy below:
1. Return Window:** We accept returns within 14 days from the date of purchase.
2. Eligibility:** Items must be new, unused, and unopened condition to be eligible for a return. Digital products are non-returnable unless defective.
3. Return Process:** To initiate a return, contact our customer service team with your order number at [insert contact email or phone number].
4. Non-Returnable Items:** Pokémon cards, plush toys, and other collectible or opened items are non-returnable unless defective.
5. Refunds: Refunds will be processed using the original payment method, excluding shipping. Please note that you are responsible for returning the shipping.
If you have any questions, feel free to reach out!